If the platform isn't right for you within 7 days of buying a subscription, we refund in full.
The request must arrive within 7 days of the subscription being activated.
No explanation is required. “It wasn't for me” is enough.
Message us on Telegram with your account phone number and the payment date.
We review the request within 3 business days.
Once approved, the funds go back to the card the payment came from.
On the bank's side this can take 1–5 business days — that part is out of our hands.
Requests that arrive after 7 days.
Attempts by the same user to claim the guarantee more than once.
Cases where the account was blocked for breaking the terms of use.